Beyond the Phone Interview Archive

June 2004 – IBU Summer News
Client completes side-by-side APS/IBU comparison study; APS Summary and Trial Application service; IBU adds two prominent clients; new underwriters join IBU; IBU looks to India and discovers the value of using well-spoken, educated individuals to lower costs of Inspection Reports (IR) to below $10.

March 2004 – IBU Announces New APS Reduction Guidelines
Web-based System Helps Home Office Underwriters Determine Whether to Order a Telephone Interview by an Underwriter or an APS When evaluating the best way to handle a case, Home Office Underwriters can now turn to an interactive online tool from IBU to quickly determine whether to order a telephone interview by an underwriter or an APS.

January 2004 – About IBU
First issue of Beyond the Phone Interview,a periodic e-newsletter from IBU.
IBU announces 2003 Revenues Up Over 50% and that the number of clients served and telephone interviews conducted by IBU underwriters more than doubled in 2003.

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