Articles & Perspectives

Articles

Technology & Underwriting
Home Office underwriting departments can increase their underwriting capacity without the difficulty and expense of hiring experienced underwriters.

Technology & Underwriting: The Invisible Productivity Revolution
A new model for tele-underwriting has emerged that is successfully delivering true productivity gains leveraging Internet technologies to engage the talent of experienced underwriters in conducting telephone interviews with applicants.

The Spark of Human Connection
The secret to conducting an effective interview with a life insurance applicant is to ask the questions in such as way that applicants don’t feel threatened or that they’re being judged in any way. Rather than reading from a rigid script of drill down questions, experienced underwriters are able to rephrase questions to encourage truthful answers.

The Agent's Perspective
Filling out life applications, reflecting on my days as an agent.

Tell-All Phone Calls: The Hartford Courant
Consumers probably wouldn't want to discuss their medical problems with a stranger on the phone, least of all to an inquisitive insurance underwriter. But when IBU Inc. calls. . .