Utilizing the talents of experienced underwriters to conduct telephone interviews with applicants, IBU delivers telephone interviews that are far superior to traditional call center providers. Our process is proven to improve the data collection, speed time service and reduce the need for attending physician statements (APS).

IBU underwriters take a conversational and relaxed approach in speaking with proposed insureds. They quickly establish a level of trust and rapport, which enables them to solicit the truest information. Their experience and “gut instinct” allows them to pick up on nuances in the conversation and probe more deeply into possible areas of concern. The result is reliable, relevant information that enables confident decisions and minimizes adverse selection.

For common conditions such as high blood pressure, asthma, diabetes, and depression, IBU telephone interviews by underwriters are proven effective to eliminate the need for an APS without compromising risk.

IBU Telephone Interviews AND a Decision

IBU now offers telephone interviews by an underwriter with a decision. To learn more about this service read our Telephone Interviews by Underwriters client example or email: information@ibuinc.com.